Terms of use

What TENdays is and isn’t, how to use it fairly, and who is responsible for what.

Version 1, July 2026 — restated on this page 25 September 2026. These are the terms you accept in the app the first time you use it. If they change in a way that matters, the app will ask you to accept the new version before you carry on.

Who we are

TENdays is run by The Loose Cannon Brewing Company Limited, a company registered in England and Wales (company number 06450631) at Unit 6 Suffolk Way, Abingdon, Oxfordshire, OX14 5JX, trading as TENdays. Email hello@tendays.app for anything about these terms.

What TENdays is — and isn’t

• A planning tool, not an advisor. It organises what needs doing and offers guidance worth considering. It doesn’t know your field, your crowd or your council — you do. Nothing in the app is legal or professional advice, and using TENdays doesn’t guarantee a licence, a permission or an approval. Those decisions sit with your council and other authorities.
• Its numbers are starting points. Ratios (first aiders, stewards, toilets), deadlines and fees are based on published guidance, which varies by authority and changes over time. Always confirm the real requirement with your council, your providers and your insurer — especially anything safety-critical.
• You are the author of record. Documents the app produces are built from your answers and your confirmations. Read everything before you rely on it or submit it. If an answer going in is wrong, the document coming out will be too.
• Common sense stays in charge. The app can contain mistakes. If something it says looks wrong for your event, trust your judgement and check with the real authority.

Your account

You sign in with your email address and a one-time code; keep that inbox secure, because anyone who can read it can sign in as you. A lead who sets up an event chooses who joins it and what they can see. You are responsible for who you invite, and leads can remove people. You must be 18 or over to have a TENdays account; the app asks you to confirm this when you first use it. Helpers under 18 can be given the printed briefing instead, and only someone 18 or over can give a Temporary Event Notice.

Using it fairly

TENdays exists to help committees run good events. So:

• Use it only for lawful purposes and only for events you are genuinely helping to organise.
• In chat, no harassment, threats, abuse, discrimination or unlawful content, and nothing that is illegal to share. Anyone can report a message from within the app, and block a person; reports reach the event’s leads and reach us at hello@tendays.app, which we read every day.
• Only enter other people’s details — an invitee’s email, a volunteer’s name, the person named on a Temporary Event Notice — when you have a proper reason to and they would expect it. Our privacy policy explains how we look after that information.
• Don’t try to get into events or accounts that aren’t yours, or to interfere with the service.

If someone breaks these terms we may remove content, suspend or delete their account, and, where the law requires it, cooperate with the police or other authorities.

Your content

What you put into TENdays — plans, documents, photos, messages — stays yours. You give us permission to store it and show it to the people in your event so the app can work, and you confirm you have the right to share it. You can delete your account from within the app at any time; the privacy policy says what happens to your content when you do.

The service

TENdays is free. We provide it as it is, we work hard to keep it running and accurate, and we may change, add or withdraw features — with notice where we can. We may need to take it offline briefly for maintenance.

Responsibility and liability

Running your event safely and lawfully remains your responsibility as organiser. To the fullest extent permitted by law, we accept no liability for loss arising from reliance on the app’s content. Some liability can’t be excluded under UK law — for example death or personal injury caused by our negligence, or fraud — and these terms don’t exclude it.

Changes and law

If we change these terms in a way that matters, the app will ask you to accept the new version before you carry on. These terms are governed by the law of England and Wales, and its courts are where any dispute would be heard.